Crime Alerts | Village of Alsip
ComEd has seen an increase in reports of individuals calling ComEd customers and falsely claiming their electric service will be disconnected unless payment is made. These impersonators instruct customers to buy a prepaid credit card and call back to a different phone number with the personal identification number (PIN) or other personal information. They also use a tactic called “spoofing” to manipulate the Caller ID displayed phone number so that it appears as a ComEd number.
ComEd representatives will never call you to ask you for cash or request that you purchase a prepaid credit card to make a payment on your bill. If you have concerns about the status of your account, call ComEd’s Customer Service line at 1-800-334-7661(1-800-EDISON1).
– Report Phone Scams
Unfortunately, this scam and many, many, others are quite common in today’s world. Many of them originate from overseas offenders and it’s near impossible to identify who they are in this world of computer and other technologies. It is imperative the public be informed and understand it is o.k. to hang up on all unsolicited phone calls. As you all know, the scammers are already treading into scam calls on all of our cell phones. You are under no obligation to speak to anyone. A simple “no thanks”, and a hanging up, is all it takes.
If you believe you have been the target of a phone scam, ComEd urges you to contact the Illinois Attorney General’s office at 1-800-386-5438 (TTY 1-800-964-3013), or visit the Illinois Attorney General’s website “Protecting Consumers” link.